The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. 6 - 6. 9. 4. com site just fine, and other websites. I've rebooted router and restarted devices but nothing helps. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Sign in Not signed up yet? Register for My Virgin Media here. 255. Try computers with Cisco’s OpenDNS using 208. Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Options. 0 Kudos. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. 99. Browse. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. web safe 0 Virgin Media takes online safety seriously. Mercedes for 2 millionth TiVo ® customer!. Virgin Media takes online safety seriously. If your site is blocked by a majority of ISPs, it may be that there is a. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web safe settings. This bypasses Virgin media website blocking, allowing you to access. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. My Virgin Media App. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. 9. Learn moreBypass Child Safe & Virus Safe. We would like to show you a description here but the site won’t allow us. Just click the link and sign in to My Virgin Media to see your bill. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Just joined. More than half of UK adults think they’ll never fall for a scam – despite 43% of people knowing someone who has, according to research from Virgin Media O2 . Websafe is not working for me at all. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. 1. 1. Best regards, ad31677On a Windows 10/11 PC: 1. Stream from Virgin Media. #3. 67. Do pop back up if you require further assistance. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. Email address. Virgin Fibre Areas only. Options. It only appears when using Microsoft Edge as the browser. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Also check the dns settings of your vpn while you're there. run the Standard test and confirm the. Simply sign into your. Hello, This very strange as unable to reproduce the origin of this redirect you all talking about. Websafe, which includes Child Safe and Virus Safe, is free to all Virgin Media O2 broadband users. 2. Web Safe only works on devices connected to your Virgin Broadband at home. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google One1 REPLY. Click: Settings. 1/help for specific device where Web Safe is not working. 24-10-2022 12:58 - edited 24-10-2022 12:58. Stream from Virgin Media. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. If you want to know more, the updated sections are 6. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. org. Select the Settings cog in the top right-hand corner. Parental controls are a set of tools designed to protect and keep children safe online. We'll go over how to set up the filter, what. in/myVM . not very safe!! nobile Posts: 574 Forumite. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Virgin Media customers can get unlimited online protection. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Web Safe and F-Secure SAFE. 3 weeks ago. . Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Any website unsuitable for children is blocked by default. 0 Kudos. 222 and 208. 4. 168. Open any browser and, in the address bar, type Virgin Media IP address — 192. It only appears when using Microsoft Edge as the browser. 0 Kudos. We are able to update this setting for you manually too, we just need to confirm a few account details. @ntlworld. 100. com. 48 (its actual IP Address is 85. on 18-09-2023 19:38 I'm guessing this earlier thread. These are two settings – Virus Safe and Child Safe. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. on 02-09-2023 18:58. Virgin Mobile. Malware can also record or steal information like bank details or account logins. This allows you to choose the type of content you can restrict. Other short-term and fixed discount offers If you are currently receiving a short-term fixed discount offer on one or more of our products you will see the full increase from 1st November 2015, however, your fixed discount offer will remain. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. Click on Disable Channel Optimization and then on Apply changes. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. select Account settings > Online security and disable Virus Safe and/or Child Safe. Ive tried turning it off and on again. Thanks VM for getting the old websafe interface back. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. hi , i have tried various browsers and all do the same thing , when i try and turn on websafe it just flicks back to the off positiio and - 5392999. 0. Click: Web Safe. We think it’s a great way for you to control what your kids see on the web. Once logged in you will see 2 filters; Virus Safe and Child Safe. Subnet prefix length 255. 220. Top five tips for parents. 5. com and we’ll look into them. on 01-02-2023 14:12. Select Parental Controls in Virgin Media Web Safe. If you would like the Web Safe settings changed, let us know as this can be a work around for now. @paulo56 , the image shows Web Safe is working; FYI it: confirms Virgin Media's DNS is being used, i. 168. One champion. Tried every browser, device, incognito mode etc. 6 - 6. Your TV pack is now called Full House TV. on 22-02-2023 20:46. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Preferred DNS 192. in Security matters yesterday; Web Safe Parental Control Not Working in Switched On Families Thursday; Re: Can’t access web safe in Switched On Families Tuesday; Youtube in Switched On Families Monday If you changed the computer's network settings to use any Public DNS does that re-gain access. 2. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. I have tried the 1. If you changed the computer's network settings to use any Public DNS does that re-gain access. One legend. Here’s how to turn on or off parental controls on an iPhone. Hello My account number is [removed] When I click at I land here - 4960465 - 4A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. ' The child safe settings are on and correctly configured. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Switch on Child Safe. Any website unsuitable for children is blocked by default. We would like to show you a description here but the site won’t allow us. Options. The setup with the Hub 5 is similar to the 3 or 4. It’ll automatically detect and remove viruses, malware, ransomware and spyware. 0. For customers joining from. 1. Checking other resolved questions on here I've tried t. Any attempt bounces me back to my account page. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Simply press your Home button, select On Demand, and then Movies . 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. I've been on the phone 5 times for nearly an hour each time. Click on Plan and device. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. For fraudulent e-mails, forward to phishing@virginmedia. Log in to My Virgin Media. Virgin TV Ultra HD will air on channel 999 at primetime. Please try the following. Not happy that I'm still; paying full amount for half the s. It's also important to keep your Hub 3 upright, with its light facing out towards the room. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. WebSafe. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Learn how you can change Web Safe. Unless virgin is specifically blocking the IPs of your. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. To confirm Web Safe is working try going to. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Learn how you can change Web Safe settings to turn Child. Web safe was working fine. 168. Sign in . Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. "Sorry the changes you made were not saved, please try again". If you do not pay your bills on time, Virgin Media also reserves the right to charge you a late payment fee of £10 (as at January 2007). It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. on 09-07-2023 22:56. Websafe settings show as off, but I'm still not able to access any content this blocks. NordVPN: Our #1 pick for Virgin Media customers. 162. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Select the SPAM setting you’d like to use: Reject All Spam messages. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Everytime i save my changes it resets my settings so that nothing is blocked. on 13-02-2023 08:44. We would like to show you a description here but the site won’t allow us. How to turn on Child Safe. All devices would need to be re-connected to the WiFi. The Government requires that all of. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. This video is about how to use any website that has been blocked by Virgin Media. Hello, I am having this problem too. Once logged in you will see 2 filters; Virus Safe and Child Safe. 8. Try both Mac and Windows. Options. Check your service status; Basket ; My accountWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. 1. Last edited: Aug 21, 2022. AtlasVPN: A fast and secure VPN that is great for streaming. WWE Money in the Bank. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. 168. Accessibility; Help getting started;We would like to show you a description here but the site won’t allow us. First, you need to connect the eero to the Ethernet port of the hub and follow the instructions in the eero app. Hi there, Websafe has stopped blocking websites. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. Welcome to Virgin Media’s help and support page. Bypass Child Safe & Virus Safe. 8. 0. Joining in. Please click on the purple envelope to. Virgin Media parental controls are the tools we offer to help keep your family web safe. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. We would like to show you a description here but the site won’t allow us. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. 67. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. My Virgin Media App. I’m losing the will to live. This video is about how to use any website that has been blocked by Virgin Media. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Hopefully when that thread concludes it will also resolve your issue. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Options. 1. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Welcome to the community and thanks for taking the time to post your issue on the forums. Reply. I have a similar issue. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. 1 or whatever else you like. Excludes broadband faults and broadband network outages. After that, it’s just £3 per month (or £30 a year). What you get in your QuickStart pack depends on what Virgin Media services you ordered. 1. That’s because we both believe digital technology has the power to give disabled people a voice, help them live independently and unlock. 100; access to the VPN site is blocked, i. Look out for the envelope in the top right-hand corner. For several years now, many of the UK's broadband service providers (ISPs) have been filtering and blocking websites. With the "<Network interface name here> Status" window open, click on "Properties" and. Try ExpressVPN >. Re: Websafe settings no longer having effect. com. For lone dwellers, M125 should support online gaming, and streaming on multiple. @blueyonder. Forum; Apps. It only appears when using Microsoft Edge as the browser. Websites and services are blocked using a combination of data feeds from private content-control technology companies,. Select Parental Controls in Virgin Media Web Safe. 220. Blocking techniques vary from one Internet service provider (ISP) to another with some sites or specific URLs blocked by some ISPs and not others. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. 255. . 0 Kudos Reply. If you’re not using your own device, read our help on private browsing before you sign in. We would like to show you a description here but the site won’t allow us. Take a look at the pull-out tab on the side of the Hub 3. Can't manage my settings as the buttons are greyed out. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Options. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . 9. Since 2013, all new customers to the four biggest ISPs (Sky Broadband, BT, Virgin Media and TalkTalk),. To get around this, you need to turn Web Safe off. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Ive tried turning it off. For a single one, you may be able to get an exemption. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. 0 Kudos. Every attempt bounces me back to the 'My Account' page. so apologies if I have missed it. Have also followed the oft-posted link to the 'old' webpage. Take us with you in four easy steps. VM BB TV Landline. Get NordVPN - the #1 VPN for Virgin Media. . 8. You could also use a VPN to save you from using a proxy site all the time. The. 67. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. I've been on the phone 5 times for nearly an hour each time. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. If you're still having issues changing your settings, please let us know. 4. --. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Install our free Parental Controls software. Virgin Media and you have confirmed Child Safe is on. 3. You’ll find some simple step-by-step instructions telling you how to set up each of your services. We would like to show you a description here but the site won’t allow us. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. I have searched alot on here but cannot find the answer. If your site is blocked by a majority of ISPs, it may be that there is a. Changing network settings to use any Public DNS should re-gain full access for the device. Hi @Alan_H. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. If you want to know more, the updated sections are 6. The computers and devices you wish to authorise are set up so that. Virgin Media takes online safety seriously. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. Coming at you live on pay per view from the Scottrade Center in St. I have the hub 3 in modem mode using a TP Link router for better wi fi. Reply. My bills. 0345 6000 789 * from your child’s phone to turn on parental controls. Virgin Mobile. Web Safe | Virgin Media Help Web safe provides ultimate protection when using the internet. Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused. Have looked at previous similar posts and have tried. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. 1. . If it’s not a technical issue you need help with then we’re here to support you on. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Preferred DNS 192. . Child grooming. On your laptop browser can you go to the Web safe page of your online account and move your mouse so that it is over the 'Online Security' option. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. 8. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Virgin Media Internet. We did scan the - 5320371Options. Account - Cable. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. Thanks VM for getting the old websafe interface back. This includes restricting children from accessing inappropriate or adult content. Shows available as Catch Up TV are indicated with this symbol: Step 3. Mobile Your Account. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. --. g. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Just bear in mind this would reset everything. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. on laptop and moibile, including private browsing. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Chop and change TV, broadband and phone services to create the perfect deal for you. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Internet Matters gives you all the info you need to tackle the big issues. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Learn more Have I he. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Sorry to hear you're having issues customising your online security. Virgin Media is now offering. Registration is fast, simple and absolutely free so please join our community today. Try. Forum Team. Hi, Virgin media is incorrectly blocking our website. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. How to turn on Child Safe. Options. I censored my connection information but you can follow these guidelines easily in min. Phone. on 18-01-2023 20:59. If your websafe option is off, then the toggle will be greyed out. Enter your account details. Mobile Your Account. Kishinev93. Learn more. Call +44 7953 967 967. 24-10-2022 12:58 - edited 24-10-2022 12:58. Speeds. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We think it’s a great way for you to control what your kids see on. websafe page unable to load. With the hub in modem mode do I need to hardwire into it to enable. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others.